We are aware of a current issue where members may be unable to complete phone requests at this time.
We are working to restore consistent access as soon as possible. For the time being, if you need assistance, please contact us through other multiple options:
- Live Chat, accessible at our website, M-F, 9:00am–4:30pm Eastern
- Secure Messages through online banking and the mobile app
- Email via customerservice@erare.net
We apologize for any inconvenience and thank you for your patience.
